Login to Account
Forgotten Password

Return or exchange of goods

In the online store NORD, the exchange of goods of proper quality within 14 days, not counting the day of purchase, is subject to the following conditions:

Return or exchange of goods of inadequate quality is subject to the presence of a significant defect, confirmed by an act (certificate) of an authorized or NORD service center.

A significant shortcoming is a defect that makes it impossible or unacceptable to use the goods in accordance with its intended purpose, which arose due to the fault of the producer (seller, performer), after its elimination appears again for reasons independent of the buyer and at the same time is endowed with at least one of the following signs: can not be eliminated; its elimination requires more than fourteen days; makes the goods substantially different than stipulated by the contract.

Return of goods of inadequate quality or its exchange is subject to the following list:

To return the goods, you must send us a message by e-mail shop@nord.ua or fill out the form below. Receive confirmation from a company representative and send the goods to the company's warehouse. Payment for the delivery of goods of appropriate quality - at the expense of the sender.

The funds are returned by bank transfer to the details specified by the buyer. Refunds take on average up to 2 business days after we receive the returned item at the warehouse.


This website uses cookies to provide you a more personalized and responsive service.
By using this website you agree to our use of cookies. If you require more information or prefer not to accept cookies please visit our Privacy Policy.